Rob the Blonde Mechanic — Limited Warranty

At Rob the Blonde Mechanic, we stand behind the quality of our mobile repair and maintenance services. This Limited Warranty outlines what's covered, what's not, and how we protect your investment in reliable vehicle care. 

This Limited Warranty applies to maintenance and repair services performed by Rob the Blonde Mechanic or her team of certified mobile technicians. We warrant that:

• All labor will be free from defects in workmanship. 
• Any parts supplied by us will be free from manufacturer defects during the warranty period. 

This warranty covers both on-demand repairs and subscription-based services as long as they are scheduled and completed by our team.

 Unless otherwise noted, coverage is:

• 12 months or 12,000 miles, whichever comes first, for most labor and parts. 
• Oil changes: 90 days or 3,000 miles. 
• Parts with a longer manufacturer warranty will be honored for the duration of that warranty, while labor remains under our 12-month/12,000-mile policy. 

Warranty coverage does not reset after a warranty repair.

  If a defect in labor or parts arises during the warranty period, we will:

1. Inspect the issue at no cost within our service area. 
2. If warranted, we will: 
   • Correct the issue by re-performing the service, or 
   • Replace the defective part(s), or 
   • Refund the amount paid for the service (excluding discounts or promotions used). 

All warranty work must be performed by Rob the Blonde Mechanic. Having another party diagnose or attempt repairs before we inspect will void this warranty.

 This warranty does not apply to:

• Services not performed or scheduled through Rob the Blonde Mechanic. 
• Parts provided by the customer. 
• Repairs made by other mechanics or shops after our service. 
• Commercial-use vehicles (unless specifically agreed upon). 
• Damage due to misuse, neglect, accidents, poor maintenance, or environmental conditions. 
• Pre-existing issues not disclosed before the service. 
• Additional issues discovered during repair that were not part of the original service request. 
• Diagnostic-only services or vehicle inspections. 
• Effects of delayed or inconsistent maintenance (e.g., transmission damage following first fluid change after 100,000 miles). 
• Adjustments of existing parts unless specified in the original repair order.

•   Parts were not supplied by us. 
• Customer directed us to use parts or fluids against manufacturer recommendations. 
• The vehicle was serviced or diagnosed by someone else without prior approval. 
• The vehicle is outside of our mobile service area during the warranty claim.

•  If a customer requests warranty service and no defect in materials or labor is found, a minimum 1-hour labor charge may apply. Any unrelated repairs requested during a warranty visit will be billed at regular rates. 

 To initiate a warranty claim:

1. Contact us at info@robtheblondemechanic.com with: 
   • Your name, vehicle details, and original service date. 
   • Description of the issue. 

1. We’ll schedule a follow-up inspection (vehicle must be in our service area). 
2. If eligible, we’ll correct the issue or provide reimbursement.

 To initiate a warranty claim:

1. Contact us at info@robtheblondemechanic.com with: 
   • Your name, vehicle details, and original service date. 
   • Description of the issue. 

1. We’ll schedule a follow-up inspection (vehicle must be in our service area). 
2. If eligible, we’ll correct the issue or provide reimbursement.

We reserve the right to determine whether a specific issue qualifies for warranty coverage. For any concerns not addressed above, please reach out to our support team directly.